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Cygnify

Technical Account Manager (China) – AI / API Platforms

China · On-site · FullTime · Cygnify

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About the role

Machine LearningREST APIsgRPCStakeholder ManagementAccount ManagementMandarin
Role: Technical Account Manager (China) Location: China We are partnering with a leading AI-driven technology company to hire a Technical Account Manager supporting strategic enterprise clients in China. In this role, you will act as a trusted technical advisor to engineering, product, and R&D teams, helping them unlock value from advanced AI solutions and scale API integrations. You will play a key role in driving adoption, strengthening client relationships, and ensuring successful delivery across high-impact engagements. Key Responsibilities: - Serve as the primary technical point of contact for strategic enterprise accounts - Build strong relationships with engineering, product, and platform teams - Identify and drive API adoption, integration opportunities, and usage growth - Lead business and performance reviews with senior stakeholders - Provide product updates, insights, and technical guidance to clients - Support onboarding, integration, and issue resolution with internal teams - Monitor usage trends and proactively identify risks and optimization opportunities Requirements: - 5+ years of experience in Technical Account Management / Solutions Engineering / Customer Engineering - Experience managing enterprise or strategic accounts - Strong understanding of APIs (REST/gRPC), cloud platforms, and developer ecosystems - Ability to communicate AI/ML concepts to both technical and business audiences - Strong stakeholder management and communication skills - Fluent in Mandarin and English - Good to have: - Experience with high-scale API platforms - Exposure to AI/ML products or data platforms - Background in Computer Science, Engineering, or related fields #LI-RK1