Great Bay Baking Center Manager

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for&#xa0;Baking, Food taste & pleasure, Health care and Biotechnology. Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to&#xa0;working with confidence to better nourish and protect the planet. In close collaboration with its clients and partners, Lesaffre employs&#xa0;11 000 people&#xa0;in more than&#xa0;50 countries. Lesaffre achieves a turnover of&#xa0;3 billion euros. &#xa0; - Manage the local Baking Center team - training & baking skill development - continuous evaluation and optimization of the performance & personal efficiency (reporting, technical competencies, involvement) of the team - set & evaluate annual objectives for the team members (annual review) - be involved in salary reviews & negotiations - participate to the recruitment of new Baking Center staff or technologist for the sales team&#xa0; - Manage the local Baking Center activities - operative (short-term) and strategic (long-term) planning of the Baking Center activities & its resources - budget responsibility (OPEX & CAPEX, preparation & monitoring) - suggest (technical) investments or replacements when needed - receive and operate requests of the other departments (e.g., Marketing, Sales, …) or customers & transfer these requests into planning & activities - collect & evaluate feedback from team members, colleagues, and customers to continuously improve the quality of the activities&#xa0; - Technical development and services - manage technical support organization for internal & external customers (troubleshooting, product launches, starting help, recipe creation) - if requested visit customers in their facilities to provide technical assistance - participate & conduct technical seminars and trainings - prepare cost-in-use and recipe cost calculations - quality control in collaboration with quality management&#xa0; - Market observation & trends monitoring - CRM – report & evaluate relevant customer information (observed during visits or receptions) to sales team and Regional BC Manager - monitoring of changes in consumer habits - observe and report competitor’s activities - providing & organizing samples of new competitor’s products to be benchmarked - reporting this information within his/her organization&#xa0; - New Product Development & Innovation - suggest possible evolutions of local product range & marketing mix in accordance with market trends, innovations, customer & consumer needs - regular exchange with & participation in regional networks & communities (APAC BINK) to gather information about new regional & international products & services (LINT <-> APAC <-> subsidiaries) - in case of no local product development, organize regular contact with production plants & formulation centers to get to know about new locally developed products & services (min. once per year with the main collaborators) - organize & conduct baking trials on these new products&#xa0; - Reporting - about Baking Center activities (visits, receptions, trainings, customer relation, market observations, projects & baking trials) to… - to local line manager according to local interval & procedures - to Regional BC Coordinator on quarterly basis - collect & report the BC KPI according to LINT procedure monthly&#xa0; - Other responsibilities: - supervise the proper technical condition of the Baking Center facility and equipment - contact with authorities and enforcement of the relevant legal provisions - maintain contacts with third parties (e.g. institutes, raw materials suppliers, associations, equipment producers, know-how suppliers, educational institutions, …) - adherence to hygienic and safety rules&#xa0; Education and experience - Bachelor’s degree in food science, cereal science etc. Master, PhD preferred (everything in combination with bakery education/experience) - Minimum 5 years experience with working in leading position in a bakery or a comparable industry - Fluent English in writing and speaking&#xa0; Knowledge - Management – specialist - Finance – junior - Development – junior - Sensory Analysis – junior - Baking Theory – specialist - Baking Practice – specialist - Project Management – specialist - Client Relation – specialist - Training skills – specialist&#xa0; Technical skills - managing skills and interest to drive a team on a short term horizon (baking test requests, visit requests, reception requests, …) and medium term horizon (market observation, product validation & development, new raw material and technology identification, …) - baking experience - management including HR, projects, materials and finance - ability to operate reporting in accordance with responsibility in these domains - customer orientation (representation of Lesaffre’s interest in the bakeries and of the bakers in the Lesaffre organization) - planning and organization experience regarding events (baking tests, demonstrations, …), projects and staff while respecting resources, the expected deliverables and deadlines - internal and external networking skills - communication skills to be comfortable in communicating with multi-disciplinary interlocutors in national and English language&#xa0; Managerial & Behavioral Skills - Coach – Able to communicate, promotes career development, encourages initiative, promotes team spirit, works alongside team, shows respect, able to listen and to show empathy - Pioneer – Able to encourage innovation, is open to change/new ideas - Visionary – Able to motivate teams by working on meaningful projects - Entrepreneur – Able to create and organize a team, encourages responsibility, able to make decisions, able to undertake proactive and responsive actions - Achiever – Able to drive performance, able to work in the field, sets high targets for self and team, shows enthusiasm and competitive spirit - Global Company Player – Able to make decisions, promotes cooperation, is customer oriented and ensures - top quality service, able to work with others on cross-functional projects, shows transparency and Group spirit - Manager – Is stable and open-minded, strives for personal development&#xa0; Other Skills & Knowledge &#xa0; - Sense for accuracy and details (meticulous) - Strong organization and communication skills - Open minded and flexible - Free thinking - Analytical skills - Systematic - Wide range of knowledge - Creativity&#xa0;