Patient Growth Specialist

Job Title: Patient Growth Specialist Classification: 1099 Contractor; Full-Time Hours/Schedule: Monday–Friday, 10:00 AM – 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour About the Role We’re seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment. You’ll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup. Key Responsibilities - Make high-volume outbound cold calls to prospective patients - Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program - Confidently explain program benefits, expectations, and next steps - Assist patients with mobile app downloads, account setup, and basic technical troubleshooting - Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows - Accurately document call outcomes, patient status, and next steps in internal systems - Meet or exceed daily call volume and enrollment targets - Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience Required Qualifications - Bachelor’s degree (required) - Proven experience in cold calling, outbound sales, or high-volume call environments - Strong verbal communication skills with the ability to build trust quickly over the phone - Comfort handling objections and motivating patients to take action - Ability to perform in a metrics-driven, fast-paced environment - Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues - Reliable internet connection and a quiet, professional home workspace Preferred Experience - Healthcare, digital health, or patient engagement experience - Business development, inside sales, or growth roles - Experience onboarding or enrolling users into programs or platforms - Familiarity with CRMs, power dialers, or patient management systems *Note: This is a 1099 contractor position