Technical Account Manager

Technical Account Manager Toronto (Markham) Hybrid | Full-time About Creative Clicks Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products globally. We operate across 65+ countries, combining the speed of a startup with the scale of an international organization. Our teams move fast, think big, and are obsessed with results. About the Role We're looking for a Technical Account Manager who already speaks the language of performance marketing — CPI, ROAS, postbacks, and attribution aren't things you need to learn, they're things you live in day-to-day. This role sits at the intersection of client relationships and technical execution: you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing. If you're someone who can troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day, this role was written for you. What You'll Do - Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns - Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams - Build and maintain automated reporting workflows that surface the right data to the right people — without manual effort every week - Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations - Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete - Establish competitive payouts aligned to traffic volume and campaign performance benchmarks - Act as the technical point of contact for clients — translating complex tracking or platform issues into clear, actionable solutions - Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts - Collaborate cross-functionally with Growth, Product, and Tech to implement campaign changes and improvements What You Bring - 2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing — this is non-negotiable - Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar) - Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation) - Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you - Proficient in Excel/Google Sheets — pivot tables, formulas, and data manipulation are second nature - Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently - Clear communicator — you can explain a technical issue to a non-technical client and a strategic insight to a founder Nice to Have - Experience with in-house tracking platforms or ad servers - Familiarity with API integrations or basic scripting for reporting automation - Background managing CPA, CPL, or CPS campaigns in addition to CPI - Experience working with traffic sources such as Meta, TikTok, or programmatic networks What We Offer - Competitive salary - Hybrid working model (Amsterdam HQ) - 25 vacation days - A fast-moving, entrepreneurial team with real ownership and impact - A culture of experimentation, continuous learning, and collaboration Additional Information This role is open only to candidates already residing in the Netherlands. Creative Clicks is proud to be a diverse and equal opportunity employer. Selection decisions are based solely on job-related factors.