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Inetum

Laboratory Applications Migration Consultant

Lisbon, Lisbon, pt · Remote · Full-time

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About the role

Technical WritingCybersecurityFrench
Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services We are looking for a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. If you have experience supporting laboratory applications, workstation management, and end-user environments, and enjoy working on complex IT migrations, this opportunity could be for you. Responsibilities: - Coordinate migration activities with end users and local support teams across multiple sites; - Assess, test, and validate laboratory application compatibility with Windows 11 environments; - Install, configure, and document laboratory applications on Windows 11 workstations; - Collaborate with application vendors to identify, obtain, and implement compatible software versions when required; - Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure; - Investigate and resolve technical issues encountered throughout the migration process; - Provide end-user training and guidance on newly installed or upgraded laboratory applications; - Support data migration activities from legacy application versions and Windows 10 environments to Windows 11; - Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels; - Prepare operational documentation, installation guides, knowledge articles, and migration procedures; - Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout; - Contribute to migration planning, risk identification, and project reporting activities. - Strong experience supporting laboratory environments, including laboratory PCs, analytical equipment, and data processing systems; - Hands-on experience with laboratory software such as ACD/Labs, OpenLab, ChemStation, or similar platforms; - 3 to 5 years of professional experience in workstation management, desktop support, or laboratory application administration; - Good knowledge of Windows operating systems, including Windows 10 and Windows 11 deployment and support; - Experience with software installation, configuration, upgrades, and application lifecycle management; - Strong troubleshooting skills across workstations, applications, networks, and peripheral devices; - Understanding of network infrastructure, databases, software deployment processes, and system integrations; - Experience handling incidents, service requests, root cause analysis, and end-user support activities; - Ability to create and maintain technical documentation, installation procedures, and user guides; - Fluent English communication skills, both written and verbal; - French language skills are considered an advantage; - Strong organizational skills with the ability to work independently and within international project teams. - Availability to travel within Portugal when required; - Availability for occasional international travel; - Experience in multicultural and international environments is considered a plus.