NICE Developer

Plano, TX, US · On-site · Full-time

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About the role

Sarian Solutions Inc. Trusted Partner for your all IT Needs. Job Title: NICE Developer Location: Plano, TX Duration: Full-Time Job Description: · 7 + years of relevant IT experience in NICE v3.1/4.1 systems (mandatory) · Experience with call and voice recordings systems. · Awareness of maintenance activities/health checks for NICE systems and NICE perform applications. · Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used Monitoring / Scheduling tools. · Experience in incident and problem management and the ability to identify cross functional or technical issues and trouble shooting skills. · Ability to be flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to development & infrastructure releases. Looking forward to hear & work with you soon. Thanks & Regards Mohammed Riyaz Sarian Solutions, Inc. an IT solutions company Work: 732-790-2266 x 201|Fax: 732-790-0944 E: Riyaz(AT)sariansolutions.com | G: riyaz.ross(AT)gmail.com W: www.sarianinc.com