Surgical Scheduler

Location: NYC Joint & Spine Center- Englewood Address: 34 S Dean Street, Suite 201, Englewood, NJ 07631 Website: https://nycjointspine.com/ NYC Joint & Spine Center is a leading outpatient surgical facility focused on orthopedic, spine, plastics, podiatry and total joint care. With two well-equipped operating rooms and a collaborative clinical environment, our team delivers efficient, patient-centered care for individuals seeking high-quality surgical treatment close to home. Location is in partnership with Compass Surgical Partners, an ASC Management organization. Role Summary The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Schedule Full time, Monday- Friday (Hours vary) What You’ll Do - Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs - Monitor schedules, identify conflicts, and communicate changes to appropriate departments - Register patients accurately, verifying demographics, insurance, and required documentation - Collect copayments and input patient information into scheduling and registration systems - Greet patients and visitors; answer phones and respond to in-person and telephone inquiries - Coordinate front desk and reception area activities to support efficient center operations - Assemble and maintain patient medical records and ensure confidentiality - Communicate professionally with patients, families, physicians, and staff (using translators as needed) - Support quality improvement, safety, and risk management initiatives - Maintain organization and cleanliness of the front desk and nourishment areas - Perform clerical and administrative duties, including supply management and record maintenance - Perform other duties as assigned What You’ll Bring - High school diploma or GED required; healthcare or surgical scheduling experience preferred - Strong organizational, multitasking, and communication skills - Ability to manage competing priorities in a fast-paced healthcare environment - Proficiency with Microsoft Windows–based systems and scheduling/registration platforms - Current BLS certification Physical Requirements - Ability to lift up to 50 pounds - Prolonged standing, walking, sitting, and frequent use of hands and arms - Ability to bend, stoop, kneel, crouch, or balance as needed