Housekeeping Supervisor (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await! Why Join Palazzo Ezulwini? - Be part of an iconic development set to redefine Eswatini’s business and event landscape. - Lead a world-class team in delivering exceptional experiences. - Work in a dynamic, growth-focused environment with opportunities for professional advancement. Role Overview: As the Housekeeping Supervisor, you will oversee the daily operations of the housekeeping department, ensuring cleanliness and organization to maintain the high standards of Palazzo Ezulwini ICC. Key Responsibilities: - Supervise housekeeping staff to ensure cleanliness and order in all areas of the venue. - Perform regular inspections of public areas, restrooms, and event spaces to ensure they meet cleanliness standards. - Train and motivate the housekeeping team to maintain high service standards. - Manage housekeeping supplies and ensure inventory is maintained at required levels. - Handle guest requests and complaints promptly and professionally. - Monitor and report maintenance issues to ensure timely resolution.