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F&B Hostess (International Convention Center – Pre-Opening)
Ezulwini, Manzini, Swaziland · On-site · fulltime_permanent · Food & Beverage
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About the role
Customer Support
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
- Be part of an iconic development set to redefine Eswatini’s business and event landscape.
- Lead a world-class team in delivering exceptional experiences.
- Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The F&B Hostess will welcome and assist guests within dining areas, providing exceptional customer service and ensuring a smooth guest experience from arrival to seating.
Key Responsibilities:
- Greet and seat guests in a friendly and professional manner.
- Maintain reservation systems and manage seating arrangements.
- Provide menus and explain any daily specials.
- Handle guest inquiries and resolve complaints promptly.
- Collaborate with service staff to ensure efficient operation.
- Maintain cleanliness and organization of the dining area.