Banquet Supervisor (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await! Why Join Palazzo Ezulwini? - Be part of an iconic development set to redefine Eswatini’s business and event landscape. - Lead a world-class team in delivering exceptional experiences. - Work in a dynamic, growth-focused environment with opportunities for professional advancement. Role Overview: The Banquet Supervisor will oversee the day-to-day operations of banquet functions, ensuring smooth execution of events, coordination of staff, and delivery of high-quality service in line with the venue’s standards. Key Responsibilities: - Supervise banquet service staff during event setup, execution, and breakdown. - Ensure all banquet functions are delivered according to event requirements and function sheets. - Coordinate with kitchen, service, and events teams for smooth operational flow. - Monitor service standards and ensure guest satisfaction throughout events. - Assist in allocating staff duties and managing shift coordination. - Ensure proper setup of venues including seating, décor, and equipment. - Oversee compliance with hygiene, safety, and service standards. - Handle on-the-spot guest requests and resolve service issues promptly. - Support inventory control and proper handling of banquet equipment and materials. - Report operational issues and event feedback to Banquet Assistant Manager or management.