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F&B Captain (International Convention Center – Pre-Opening)
Ezulwini, Manzini, Swaziland · On-site · fulltime_permanent · Food & Beverage
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About the role
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
- Be part of an iconic development set to redefine Eswatini’s business and event landscape.
- Lead a world-class team in delivering exceptional experiences.
- Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The F&B Captain will lead service operations during events, ensuring high-quality service, coordination, and guest satisfaction.
Key Responsibilities:
- Supervise and coordinate service staff during events.
- Ensure smooth and efficient service delivery.
- Maintain guest satisfaction by monitoring service standards.
- Provide training and guidance to F&B servers.
- Address guest complaints and resolve issues promptly.
- Prepare reports on event performance and suggest improvements.