IT Support Specialist

Syracuse, NY · On-site · Full Time On-Site · Information Technology

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About the role

Customer Support

IT Support Specialist Employment Type: Full-Time, Entry Level Department: Information Technology CGS is seeking an IT support Specialist to join our team supporting the legal mission of a large federal agency in Syracuse, NY. This position will allow candidates to demonstrate expertise in providing IT support tasks for the USAO office and it's employees. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Job Duties: Perform the primary IT support function by delivering high‑quality customer service and maintaining clear, professional, and responsive communications with end users across all