Host Person - Fine Dining

  The Fine Dining Host Person is responsible for delivering an exceptional first and last impression for guests within a luxury restaurant at Wynn Las Vegas. This role ensures a seamless, refined arrival and seating experience through attentive service, detailed coordination, and personalized guest engagement. The Host Person serves as the central point of communication for guest flow, reservations, and front-of-house organization while upholding Wynn’s Forbes Five-Star standards and commitment to service excellence.   Key Responsibilities Guest Experience & Arrival Presentation - Greet all guests with poise, warmth, and professionalism, using eye contact and personalized acknowledgment when possible - Anticipate guest needs and preferences to provide a tailored, elevated experience - Maintain a polished, confident presence that reflects the luxury positioning of Wynn restaurants - Ensure each guest’s arrival and departure experience is seamless, gracious, and memorable  Reservations & Seating Coordination - Manage reservations and guest seating with precision, balancing service pacing and guest expectations - Coordinate VIP arrivals, special occasions, and high-priority reservations with management and service teams - Provide accurate wait times and manage waitlists while maintaining guest satisfaction - Optimize seating flow to ensure efficiency without compromising the guest experience  Luxury Service Delivery - Demonstrate strong attention to detail in all aspects of arrival experience (greeting standards, seating, menu presentation, guest transitions) - Maintain awareness of dining room atmosphere, including guest mix, pacing, and overall ambiance - Uphold Forbes Five-Star service standards through attentive, thoughtful, and proactive guest interaction  Communication & Guest Coordination - Act as a liaison between guests, servers, and management to communicate guest preferences, VIP status, and special requests - Maintain clear, constant communication with front-of-house teams to ensure readiness for seated guests - Relay guest feedback and service opportunities to leadership in real time  Guest Relations & Service Recovery - Handle guest inquiries, concerns, and special requests with discretion, urgency, and professionalism - Coordinate with management to execute service recovery when necessary - Support special guest needs, including accessibility, celebrations, and customized dining arrangements  Operational Excellence - Maintain cleanliness, organization, and presentation of the host stand and entry area - Ensure menus, reservation systems, and guest materials are accurate and properly maintained - Complete all opening and closing procedures and adhere to established operational standards - Attend pre-shift meetings to stay informed of VIPs, menu updates, and daily priorities  Compliance & Brand Standards - Adhere to all Wynn grooming, appearance, and uniform standards - Follow all health, safety, and sanitation regulations - Execute all responsibilities in accordance with Wynn policies and departmental procedures - Act as an ambassador of Wynn’s brand, values, and culture  Education & Experience - High school diploma or equivalent required - 1–2+ years of experience in a fine dining, luxury hospitality, or upscale guest service role preferred - Experience with reservation systems (e.g., SevenRooms or similar) preferred - Candidates must be at least 18 years of age  Knowledge & Skills - Exceptional communication and interpersonal skills - Strong attention to detail and ability to anticipate guest needs - Ability to manage multiple priorities in a fast-paced, high-expectation environment - Professional presence with a refined and service-oriented mindset  Licenses & Certifications - Must be able to obtain and maintain required work cards and licenses  Work Environment - Fine dining restaurant within a luxury resort setting - High-touch, guest-facing environment requiring constant interaction - Flexible schedule required, including evenings, weekends, and holidays  Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.