Restaurant Manager - Delilah

The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile, luxury dining and entertainment venue. This role ensures seamless execution of service, exceptional guest experiences, and alignment with Wynn’s Forbes Five-Star standards. Delilah operates as a modern-day supper club, blending fine dining, live entertainment, and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele, high-volume service periods, and entertainment-driven dining. Key Responsibilities Operational Leadership - Oversee all front-of-house operations, ensuring seamless service flow across dining, lounge, and entertainment components - Manage opening, operating, and closing procedures to ensure readiness and adherence to Wynn standards - Monitor dining room pacing, table turns, and guest flow to maximize both experience and revenue - Ensure all environmental elements (lighting, music, temperature, presentation) align with the Delilah brand experienceGuest Experience & VIP Service - Deliver highly personalized service aligned with Wynn’s luxury hospitality standards - Engage and interact with VIP guests, ensuring expectations are anticipated and exceeded - Resolve guest concerns immediately, implementing service recovery strategies when needed - Collaborate with VIP Services, Nightlife, and Casino Marketing teams to enhance guest experiencesTeam Leadership & Development - Recruit, train, mentor, and supervise FOH team members including servers, hosts, and support staff - Conduct pre-shift meetings to communicate VIPs, events, entertainment schedules, and service priorities - Foster a high-performance culture that promotes professionalism, accountability, and collaboration - Provide coaching, performance evaluations, and corrective action when requiredFinancial & Business Management - Drive revenue through optimized seating strategies, upselling, and premium guest experiences - Monitor labor, scheduling, and productivity to meet financial targets - Control inventory and purchasing, ensuring alignment with cost objectives - Analyze business trends, guest feedback, and performance metrics to improve operationsEntertainment & Event Integration - Coordinate closely with entertainment, nightlife, and event teams to execute nightly programming - Ensure smooth transitions between dining, live performances, and late-night atmosphere - Support private events, special activations, and high-profile bookingsCompliance & Brand Standards - Ensure adherence to all health, safety, and sanitation regulations - Maintain compliance with company policies and Nevada regulatory requirements - Uphold Wynn grooming, uniform, and presentation standards across all team members - Act as an ambassador of the Wynn brand and Delilah concept Education & Experience - High school diploma or equivalent required; degree in Hospitality or related field preferred - 2+ years of management experience in fine dining, luxury hospitality, or nightlife-driven restaurants - Experience in high-volume, VIP-driven environments preferredKnowledge & Skills - Strong understanding of fine dining service standards and luxury guest experience - Ability to manage both restaurant and nightlife-style operations within a single venue - Proven leadership and team development capabilities - Strong financial acumen, including labor and cost control - Excellent communication, problem-solving, and organizational skillsLicenses & Certifications - Must be able to obtain and maintain all required work cards and gaming licenses - Food Safety Certification (e.g., Health Card) required - Alcohol Awareness certification requiredWork Environment - High-energy, high-profile environment combining restaurant and nightlife elements - Requires evenings, late nights, weekends, and holidays - Must be comfortable working in a fast-paced, entertainment-driven setting Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.