Loss Prevention Officer

Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist. At Villa Nautica, ensuring the safety and wellbeing of our colleagues, guests, and visitors is an integral part of our operations. As a security officer, your attentiveness, efficiency, and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination. Reporting to the Manager of Loss Prevention, responsibilities and essential job functions include, but are not limited to, the following: - Consistently offer professional, friendly, and engaging service. - Ensure the overall safety and security of the hotel guests, colleagues, and hotel premises. - Act as a member of the Emergency Response Team, responding in cases of fire, accidents, safety concerns, and calls for medical assistance. - Ensure that any violations of the law or hotel policy are investigated and reported. - Respond to all emergency situations and provide first aid and CPR as required. - Correct and report any fire hazards or health and safety hazards. - Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations. - Conduct regular floor patrols and crowd control. - Conduct departmental key control audits and maintain key control records. - Follow all safety policies. - Minimum 1-year experience in a security role is required. - With excellent communication skills in the English language - Computer literacy in Microsoft Windows applications is required. - Certification in CPR First Aid would be an advantage. - Strong interpersonal and problem-solving abilities. - Highly responsible and reliable. - Ability to work well under pressure in a fast-paced environment. - Ability to work cohesively with fellow colleagues as part of a team.