Customer Success

McEasy, a transportation management solution to simplify complex logistics operations. is looking for a Key Account Executive join our ever growing team. If you are a keen learner, self-driven, and looking to be a part of a team that is passionate with helping each other, we want to hear from you. - Engage with our key merchants and help resolve issues and inquiries. - Actively seeking feedback from our customer and find their pain points to offer our solutions - Conduct product demonstrations and explain functionalities to customers, ensuring clear understanding. - Identify opportunities for cross-selling and upselling by recommending additional products or services that meet customer needs. - Collaborate with Business Development teams to identify expansion opportunities and increase customer value. - Conduct regular on-site visits to strengthen client relationships and identify new opportunities. - Diploma Degree/bachelor's degree in communication or management - Minimum 2-3 years of relevant experiences in Account Manager / Business Development / Cust. Success - Excellent problem-solving abilities and consultative - Proven hunter mentality with a proactive approach to discovering new opportunities. - Customer Service oriented - Placement: Cikini - Central Jakarta