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PT Otto Menara Globalindo

CEO Office - Quality Asssurance

Surabaya, ID · On-site · Contract · Growth Strategy

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About the role

Quality AssuranceISO 27001Project ManagementB2B SalesCommunication
McEasy is a forward-thinking B2B SaaS company providing innovative telematics and logistic solutions. We are committed to delivering high-quality, reliable software solutions to our clients and seek a skilled and passionate Software Engineer - Manage and develop the company’s Quality Assurance (QA) and Quality Control (QC) functions. - Lead the implementation, certification, and maintenance of relevant compliance standards, including ISO 27001. - Develop, review, and ensure the implementation of SOPs and quality standards across business processes. - Establish product quality standards and ensure that inspection and quality control processes are consistently implemented. - Collaborate with the IoT and Service teams to ensure end-to-end product quality. - Conduct Root Cause Analysis (RCA) on quality findings and ensure the implementation of Corrective and Preventive Actions (CAPA). - Conduct internal audits, monitor quality KPIs, and drive continuous improvement initiatives on a regular basis. - Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field. - 3–6 years of experience in Quality Assurance, Quality Control, Project Management, Business Analysis, or related roles, preferably in a technology, hardware, IoT, or product-based environment. - Strong understanding and hands-on experience in quality management, compliance standards, and certification processes, with knowledge of ISO 27001 or other relevant standards being an advantage. - Experience in Quality Control (QC), Product Quality Assurance, audit, and risk assessment, including identifying quality issues and implementing appropriate corrective actions. - Proficiency in SOP development, process improvement, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), and continuous improvement methodologies. - Strong organizational, analytical, problem-solving, and multitasking skills, with excellent attention to detail and accuracy. - Excellent written and verbal communication skills, with the ability to collaborate effectively with internal stakeholders and external parties. - Ability to prioritize tasks, work independently, and perform effectively in a fast-paced environment. - Proven ability to anticipate potential issues, proactively address risks, and drive sustainable improvements.