Technical Support Level 2

Georgetown, US · On-site · Contract

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About the role

- Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting) - Desired Experience : 5.00 yrs. - General Description : level 2 desktop support - Requirements/Must Have : Team work Technical ability to troubleshoot production hardware &/or software issues. Able to work alternate shifts and overtime. - Skills & Qualification : Previous plant floor support. Should have experience on Mobile Devices