KYB and Onboarding Operations Specialist

We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination. Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage. Duties & Responsibilities - Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories. - Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records. - Manage and track onboarding cases and client account setup through internal systems and trackers. - Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management. - Identify missing information, inconsistencies, expired documents and red flags requiring escalation. - Support source of funds/source of wealth reviews and crypto wallet checks where required. - Maintain clear case summaries, handover notes, SOPs and onboarding documentation. - Ensure onboarding files are accurate, organised and ready for review or approval. Requirements - Proficient, hands-on experience using Sumsub is essential. - Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows. - Good understanding of corporate structures, UBO identification, directors and authorised signatories. - Experience reviewing corporate documentation across multiple jurisdictions. - Strong attention to detail and ability to identify documentation gaps and inconsistencies. - Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation. - Strong organisational skills and ability to manage multiple cases simultaneously. - Good working knowledge of Excel or Google Sheets. - Strong written communication skills for internal notes, summaries and stakeholder updates. - Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable.