Customs Import Specialist

At GHY, we don’t just move goods across borders — we move possibilities forward. As one of Canada’s 50 Best-Managed Companies, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another. For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care. About the Role: Reporting to the Client Care Manager, the Customs Import Specialist is responsible for processing shipment releases for our clients accurately and efficiently while delivering outstanding service. What You’ll Do: - Monitor assigned entry folders and prioritize shipments by ETA for timely submission to customs - Process entries for ocean, air, truck, and rail shipments - Handle in-bonds, AES filings, prior notices, manifests, and ISF submissions - Review documentation to ensure complete entry packages before processing - Communicate internally and externally with carriers, vendors, and clients via phone and email - Monitor entry dashboards and escalate “moment of truth” issues to the Production Manager - Perform other duties as required Who You Are: - Ability to represent GHY professionally and collaborate effectively - Strong prioritization skills in a fast-paced, changing environment - Self-motivated and able to work independently - Exceptional attention to detail and problem-solving skills - Proficiency in Outlook, Word, and Excel - Excellent oral and written communication skills - Ability to meet tight deadlines What You’ll Bring: - Completion of Grade 12 Education - Prior Brokerage Services/Logistics Experience Preferred Working Conditions: - Sitting at desk, 95% - Standing at counter/machine, 5% Position Classification: - Associate Level II/III: Wage dependent upon experience. PREMIUM pay offered for Evening Shift.  LOCATION: In or Around the Surrounding Areas of Pembina, ND  OR Columbia, SC HOURS OF WORK: Full-Time Schedule: 40 hours, 2 PM or later shift start... - Two Stat Holidays may be required to be worked annually - Participation in the afterhours/on-call rotation will be required Why You’ll Love Working Here: - We CARE: Our values guide everything we do — Clients are our focus, Associates matter, Relentlessly serving traders, Excellence and innovation in all we do. - Work-Life Balance: Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired. - Competitive Compensation: Fair pay through scheduled salary assessments and a performance-based bonus program. - Excellent Benefits: Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage. - Growth & Development: Access to our internal university, leadership development program We are an equal opportunity employer and value diversity. All employment is decided based on qualifications, merit, and business need.