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Customer Service Representative – Front Desk (FT)

San Carlos, California · On-site · Full-Time · Administration

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About the role

Customer Support
We are seeking a Customer Service Representative to join our team at San Carlos Flight Center. Responsibilities: - Answering incoming phone calls - Dispatching flights - Checking-in and invoicing flights - Tracking flight hours - General office work and support - Welcoming and signing-up new members - Keeping front desk area clean and organized - Effectively communicating with other staff Requirements: - Competency in Google Docs, Slides, and Sheets - Basic math skills - Professional attitude and demeanor - Multi-tasking ability, common sense, and alertness - Proactive issue detection, resolution, and escalation - Aviation experience preferred - Able to live and work in the United States - Able to commute to San Carlos for work 5 days a week If you are a highly organized and self-motivated individual with a passion for aviation, we encourage you to apply for this opportunity. Apply today and join our team at San Carlos Flight Center! Work Hours and Schedule: - 8:30 AM – 5:00 PM, Monday-Friday Compensation: - $25/hour - Kaiser health care contribution - Enrollment in company 401(k) plan - Paid vacation - Discounts on flight training and aircraft rental San Carlos Flight Center is an equal opportunity employer.