Full Time - Deli Assistant

SPAR Express Athlone require a Deli Assistant Full Time to join their amazing team. Successful candidate must be available weekday mornings. MAIN PURPOSE OF POSITION: To operate within the fresh foods department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products. CUSTOMER CARE - To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care - Assist customers with any queries regarding fresh food department products - To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate OPERATIONAL & STORE PRESENTATION - To prepare and serve high quality fresh food products in line with department requirements - Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised - Prepare customer orders in a timely, cost-effective and efficient manner - To be familiar with and implement fresh food offerings and promotions - Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme - Practice careful stock handling so as to minimise product waste - Adhere to the department portion control policy - Assist with stock-taking as directed by your manager FOOD SAFETY - Monitor and record critical food safety information and maintain necessary HACCP documentation - Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual - Comply with allergen information requirements including labelling and display of prepack and loose products in the department - Contribute towards the department achieving symbol group awards through the store standards programme - Cooperate and provide information as requested by external auditors visiting the premises GENERAL - To work collaboratively with management and all store employees in achieving department & store objectives - To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards - To undertake other additional duties as may be assigned by management - To participate in and complete all necessary training for the role as identified by management