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SPAR

Retail Manager

Clonakilty, County Cork, Munster, Ireland · On-site · fulltime_permanent · SPAR Clonakilty

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About the role

Customer Support
Hartes SPAR Clonakilty is looking for a Full Time Retail Manager to join their fantastic team. The Role: MANAGEMENT - Rostering and general management of employees to ensure adequate cover within budgetary provisions. - Plan, organise and set goals for the store to ensure consistent customer service and competitiveness. - Manage the performance of the team utilising effective performance management techniques in line with legislation. - Continually communicate with Retail Sales Team on objectives and store performance. - Setting goals for the store to ensure effective customer service and competitiveness. FINANCE - Setting budgets for the stores - Ensure overheads are controlled and minimised where appropriate - Ensure store sales are maximised - Ensure store margins are managed appropriately and profitability of store is maximised OPERATIONS - Ensure operation runs efficiently and smoothly - Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service - Plan for market changes and demands as they arise - Ensure in-store promotions are managed appropriately - Ensure policies and procedures are implemented and managed within the store - Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise - Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures - Accountable for ensuring consistently high levels of customer service - To ensure all customer complaints are dealt as appropriate manner and to take necessary action in implementing store improvements following customer complaints STOCK MANAGEMENT - Ensure effective stock control procedures and systems are in place to minimise stock loss - Preparation for and management of stock take - Ensure effective food management and waste systems are implemented, managed and updated appropriately - Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages) - Ensure effective stock rotation and stock monitoring systems are in place and adhered to GENERAL - Meet targets as agreed - To undertake other additional duties as may be assigned by the Store Owner