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Network Analyst
Phoenix, AZ, us · On-site
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About the role
Networking
Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.
Role: Network Analyst
Onsite required in Phoenix, AZ
No relocation budget
Duration: 5 Months (Anticipated Start date 7/1/2015
Shift 3rd Shift - 11:00 pm to 7:15 am CST
Must Haves: 3rd shift. Strong IP Networking Break/Fix support; WAN, T1, VOIP, CUCM, ISR, ICM, CVP
This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks.
- Experience supporting VOIP network in a Cisco centric network
- Knowledge and experience with CUCM
- Experience with ISR Gateways
- Experience with ICM or CVP
- Experience supporting Cisco Contact Center Infrastructures
- Knowledge of Call routing in a Contact Center Environment
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