Customer Support Consultant - IT 6713-OJO

Customer Support Consultant - IT 6713-OJO Job Ref.:  6713 Role: Information Technology Relocation Available: No Industry: I.T. Location: International Opportunities Town / City: Coevorden, the Netherlands Job Type: Permanent full-time Job description: Company is an innovative, high technology, global software organization.  Customer Support Consultant reports to the Global Services Manager. The position As a Customer Support Consultant you:*Provide direct support to existing customers (1st line support)*Assist in the QA of new fixes, patches and releases of our product suites*Write documentation with regards to new product releases*Liaise with 2nd line support to resolve customer incidents Your profile We expect you to:*have a Bachelor qualification in IT, or have at least two years' experience in the field of Quality (IT Testing) and/or Customer Support*have a good command of the Dutch and English language*possess customer service skills and good communicative abilities, both written and verbally*possess good organizational skills*be residing within commutable distance to headquarters in Coevorden, the Netherlands*be able to prioritize your work Bottom Line Requirements: 1.  Bachelor qualification in IT, or have at least two years' experience in the field of Quality (IT Testing) and/or Customer Support.2.  Good command of the Dutch and English language.3.  Customer service skills and good communicative abilities, both written and verbally.4.  Currently residing within commutable distance to Coevorden, the Netherlands. All your information will be kept confidential according to EEO guidelines.