General Manager (After-Sales) Automotive

Our client is a reputable Automotive Company. Hiring a General Manager– After-sales (Automotive) for a company located in Nigeria. The ideal candidate should possess:   - Bachelor’s degree in Business Administration, or in Automotive Engineering - Minimum 10 years of progressive aftersales management experience in the automotive industry. - Minimum 10 years of progressive experience in the automotive industry, with at least 5 years in a senior aftersales leadership role (Service Manager, Aftersales Director, General Manager, or similar). - Extensive background in managing: - Service workshops - Parts and accessories operations - Assembly & production teams - Customer service front-line teams - Proven ability to lead large, cross-functional teams (service advisors, technicians, parts staff, workshop controllers, warranty teams). - Experience managing multi-location service centers or high-volume after-sales environments is a strong advantage. - Deep understanding of: - Diagnostic systems and software - Vehicle service processes - Repair quality assurance - Warranty claim processes - Workshop workflow optimization - Preventive maintenance and repair scheduling - Strong command of: P&L management/ Revenue forecasting/ Margin analysis/ Cost optimization / KPI tracking and reporting.