Office & Field Technician

Responsibilities: - Install, configure, and support business networks at customer locations. - Install and troubleshoot firewalls, routers, switches, wireless networks, and structured cabling. - Deploy, configure, and support Windows desktops and Windows Server environments. - Troubleshoot Windows operating systems, Active Directory, Group Policy, file sharing, printing, and user account issues. - Configure and maintain network services including TCP/IP, VLANs, VPNs, DHCP, and DNS. - Diagnose and resolve hardware, software, network, and connectivity issues. - Document network configurations, system changes, and completed work. - Provide professional on-site and remote technical support to customers. - Experience administering Windows Server and Windows desktop operating systems. - Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and file/print services. - Experience with business networking equipment such as Fortinet, SonicWall, Ubiquiti, Cisco, Peplink, or similar platforms. - Strong understanding of TCP/IP networking, routing, switching, VPNs, and wireless technologies. - Excellent troubleshooting and problem-solving skills. - Strong communication and customer service skills. - Ability to work independently at customer sites with minimal supervision. - Valid driver's license and reliable transportation required.This position is ideal for someone who enjoys both networking and Windows systems administration while working in a variety of business environments. All your information will be kept confidential according to EEO guidelines.