IT Manager

We’re looking for an experienced and hands-on IT Manager to lead our technology infrastructure and support the development of a secure, reliable and scalable digital payments platform. - Manage IT infrastructure, systems and technology operations - Ensure the availability, performance and security of critical fintech systems - Manage cloud infrastructure, servers, networks, databases and related IT environments - Coordinate with software engineers and external technology providers - Oversee integrations with banks, payment providers, APIs and other third-party systems - Establish backup, disaster recovery and business continuity procedures - Implement IT security policies, access controls and system monitoring - Work closely with the CISO on cybersecurity, vulnerability management and incident response - Manage user access, authentication and privileged-access procedures - Monitor system performance, uptime and technical incidents - Establish IT policies, documentation, procedures and internal controls - Manage technology vendors, licenses, infrastructure contracts and IT budgets - Support the deployment and maintenance of mobile app & digital wallet platform - Coordinate with Operations, Compliance and Finance to ensure technology supports regulatory and operational requirements - Participate in technology risk assessments and internal/external IT audits - 5+ years of relevant IT experience, preferably within fintech, banking, payments or financial services - Previous experience managing IT infrastructure or technology operations - Strong understanding of cloud infrastructure, networking, databases and system administration - Knowledge of cybersecurity principles and IT security controls - Experience with APIs and third-party system integrations - Understanding of backup, disaster recovery and business continuity - Familiarity with high-availability and business-critical systems - Strong vendor and project management capabilities - Excellent troubleshooting and problem-solving skills - Ability to work effectively with software engineering and cybersecurity teams - Strong documentation and process-building capabilities - Arabic & English required; French is a plus Send us your CV with the title: IT Manager to: [email protected]