Restaurant Manager - Enigma Restaurant & Q’s Bar

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently. Key Responsibilities: - Operational Management: - Oversee the day-to-day operations of the restaurant and bar. - Ensure compliance with health, safety, and hygiene regulations. - Maintain high standards of food, beverage, and service quality. - Staff Management: - Recruit, train, and supervise front-of-house and bar staff. - Create staff schedules and manage labor costs. - Conduct performance reviews and promote team morale. - Customer Service: - Ensure an excellent guest experience through attentive service and a welcoming environment. - Handle customer complaints and resolve issues promptly and professionally. - Inventory & Cost Control: - Manage inventory levels of food, beverages, and supplies. - Control costs and minimize waste to meet profitability targets. - Coordinate with suppliers and negotiate pricing when needed. - Financial & Administrative Duties: - Monitor daily revenue and expenses. - Prepare sales and performance reports. - Assist in budgeting, forecasting, and meeting financial goals. - Entertainment & Ambience Oversight: - Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics. - Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience. - Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly. - Ensure all entertainment activities comply with licensing and local authority regulations. - Marketing & Promotion: - Collaborate with marketing to develop promotions and events. - Monitor online reviews and social media presence.