Food & Beverage Supervisor

JOB SUMMARY Main Duties/Responsibilities: - Supervise the service staff team - Ensure the standards are plied with 100% of the guest 100% of the time. - Be punctual, greet colleagues and reports to supervisor upon arrival for duties. - Offer guests an enjoyable, expertly served beverage/dining experience for all events. - Anticipate and service of guests' requirements before requests is necessary. - Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings. - Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved. - Ensuring all set up’s and mise en place is set for the next day’s events. - Ensure all areas, stores and back areas are always kept clean and tidy. - Handle cash and credit card procedures according to the guidelines of the accounting department.