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sigmaworld

Travel Coordinator

Yerevan, Yerevan · Hybrid · Full-Time · HR

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About the role

About SiGMA World: Founded in 2014 and headquartered in Malta, SiGMA Group is a global leader across iGaming, emerging technologies, affiliate marketing, events, and media. With over 450 professionals across Malta, Cyprus, Serbia, Brazil, Armenia, and the Philippines, we deliver large-scale international events that bring together industry leaders from around the world. Our operations are global, fast-moving, and built on strong execution, collaboration, and consistently high standards! About the role: We are looking for a proactive, organised and detail-oriented Travel Coordinator to join our Travel team. The role will support employees with their day-to-day travel needs and help ensure a smooth and well-organised travel experience. You will work closely with employees, internal teams and external travel suppliers to coordinate travel arrangements and support employees throughout their travel.  This is a hands-on and varied role suited to someone who enjoys organisation, working with people, solving problems and managing different priorities in a fast-paced environment.  Key Responsibilities: Travel Coordination  - Coordinate day-to-day travel arrangements for employees, helping ensure all necessary arrangements are in place, including accommodation, travel documentation and local transportation. Visa & Travel Documentation  - Support employees with their visa and travel documentation requirements. Accommodation Management - Arrange suitable accommodation in line with company travel policies, traveller requirements, approved budgets and safety considerations. Transportation Arrangements  - Coordinate local transportation, including airport transfers and other ground transportation, to support smooth and efficient travel. Flight Booking Coordination - Work closely with the Travel team responsible for flight bookings, providing the required travel details and ensuring arrangements are properly coordinated. Expense & Budget Support  - Assist with tracking travel-related expenses and maintaining accurate records in line with company policies and approved budgets. Traveller Support - Support employees with travel-related questions, changes or unexpected issues, helping to find practical and timely solutions. Documentation & Reporting - Maintain accurate records of travel arrangements, expenses and relevant travel information to support internal tracking and reporting. Policy & Process - Follow company travel policies and procedures when arranging and coordinating travel, while ensuring relevant processes are followed accurately. Team Support - Support the Travel team with additional tasks and projects as required, contributing to the smooth running of the department. What we're looking for: - Previous experience in travel, tourism, hospitality or a similar coordination role is a plus, but not essential. - Strong organisational and time-management skills. - Excellent attention to detail and accuracy. - Good communication and interpersonal skills. - A customer-focused approach and a genuine interest in helping others. - Ability to manage multiple requests and priorities in a fast-paced environment. - A proactive and solution-focused approach when dealing with changes or unexpected situations. - Comfortable communicating with employees, internal teams and external suppliers. - Good working knowledge of Microsoft Office / Google Workspace. - Experience with travel booking systems or travel management platforms is an advantage, but training can be provided. - Willingness to learn, develop and contribute as part of a team.  - Willingness to work weekends and public holidays when required, particularly during company events and busy travel periods.  What we value: We are looking for someone who is reliable, organised and willing to learn, with a positive attitude and the ability to take ownership of their work. You don't need to have extensive travel experience to be successful in this role. If you are organised, detail-oriented, enjoy helping people and are comfortable working in a fast-moving environment, we would be happy to hear from you. Why Join SiGMA Group  - Learn from experienced AI engineers on real, production products  - Join a globally established brand delivering industry-leading events  - Work with international teams across multiple markets  - Travel opportunities as part of your role  - Hybrid setup and flexible hours (great for balancing study)  - Work abroad up to 6 weeks per year (fully covered)  - Birthday leave and additional perks  - Access to 100+ courses via iGaming Academy