SAP Support Consultant - Sales & Distribution (SD)

Company Overview: cbs APAC is a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. For more information about our company, please visit our website at cbs APAC. Job Overview: Currently, we are looking for an SAP Support Consultant Sales & Distribution to join our team. Position: SAP Support Consultant - Logistics Sales & Distribution Location: Kuala Lumpur, Malaysia Module: Sales & Distribution Added Input: Upon submission of your application, a link to a questionnaire specific to the applied role will be provided. Kindly ensure timely completion and response. Key Responsibilities: - Incident Resolution: Promptly address and resolve SAP module incidents, ensuring minimal disruption to operations. - Change Request Management: Provide advice and solutions to meet business change expectations and ensure timely delivery. - Service Request Management: Efficiently handle service requests, providing timely solutions and support to end-users for Sales & Distribution processes. - Configuration and Customization: Contribute to the configuration and customization of SAP Sales & Distribution based on business requirements, collaborating with the development team. - Meeting SLA: Work closely with customers and teams to ensure issues and requests are followed up and addressed in a timely manner.