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Lease a Bike

Chargé(e) d'opérations H/F

Paris, Île-de-France, Frankrijk · On-site · internship

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About the role

Customer SuccessCustomer SupportFrench
Lease a Bike is building the future of employee mobility. We’re an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike! -> France is live since june 2025 -> First customers are onboard. -> Now we scale. We’re looking for an Operations Intern to join the core French team and work directly with the Head of Operations. This is not a “watch and learn” internship. You’ll be in the engine room, helping us build, fix, optimize, and scale. What you’ll actually do : - Be the right hand of the Head of Operations - Build and improve real operational processes (not slides) - Make Customer Success & Customer Support fast, smooth, and human - Fix broken workflows and create better ones - Work with partners, suppliers, bike workshops - Create simple, scalable processes, docs, and tools - Spot problems before customers do, and solve them - Help turn a young operation into a well-oiled machine