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Vichara

Salesforce Platform Lead

Washington, DC, US · On-site · Full-time

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About the role

Salesforce
Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world. Primary Responsibilities: Value Stream Delivery - Work with Salesforce delivery team to refine prioritized backlog items. - Work with Salesforce development team on design of enhancements and bug fixes. - Review implemented capabilities to ensure value is delivered as expected. - Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs. - Develop and maintain Salesforce roadmap, and review and update with stakeholders quarterly. - Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users. - Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.  Education & Certificates - Bachelor's Degree, required. - Concentration in Information Systems, Computer Science, or Finance, preferredProfessional Experience - Minimum 7 years of overall relevant experience, required. - Knowledge and experience with Salesforce, required. - Experience interfacing across business and technology, required. - Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams, required. Compensation -   170K USD