Deputy Restaurant Manager

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.  Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners. 🔥 Deputy Restaurant Manager / DHOD – Gilpin Spice (Full‑Time) Step into a role that blends hands‑on housekeeping excellence with the quiet magic of the Lake District. As Deputy Housekeeping Manager at Gilpin Hotel & Lake House, you’ll help lead the team who shape the aesthetic, calm, and immaculate presentation of our luxury retreat - ensuring every space feels exceptional, serene, and beautifully cared for. 🌶️About being a Deputy Restaurant Manager at Gilpin Spice Set within the stunning grounds of Gilpin Hotel & Lake House, Gilpin Spice is a Michelin‑recommended, pan‑Asian restaurant inspired by the Spice Trail - bold flavours, vibrant dishes, and a buzzing open‑kitchen atmosphere. Gilpin Spice is all about energy, personality, and beautifully orchestrated service. As Deputy Restaurant Manager, you’ll support the Restaurant Manager in leading a confident, guest‑focused team, ensuring every service feels seamless, warm, and full of character. You’ll be hands-on throughout the day, guiding the flow of the restaurant, supporting the team, presenting dishes with flair, and helping create the lively, welcoming atmosphere that defines the Gilpin Spice experience. 🍴 Your Role as Deputy Restaurant Manager - Leads with upbeat confidence, supporting the team throughout service and ensuring every interaction with guests feels warm, professional, and full of personality. - Guides the rhythm of the restaurant from reservations, table planning, service flow, guest movements, to daily operational needs, ensuring a smooth, energetic, and well‑orchestrated dining experience. - Presents dishes with charm and clarity, confidently upselling drinks, sides, and specials to enhance the guest journey. - Supports the Restaurant Manager with training, coaching, appraisals, and team development, helping build confidence, skill, and a positive, supportive culture. - Maintains immaculate standards across the restaurant from presentation, cleanliness, organisation, safety, to atmosphere - ensuring Gilpin Spice always feels vibrant and beautifully cared for. - Oversees banking processes, stock levels, wet‑stock ordering, consumables, and monthly stock‑takes, ensuring accuracy and smooth operations. - Works closely with Hotel Management, Front Office, Kitchen, and other HODs to resolve issues quickly, support guest needs, and maintain seamless communication across the estate. - Understands and confidently uses EPOS, reservation systems, and other technology systems that are used to support and train the team in their use. - Opens and closes the restaurant independently, ensuring security, safety, and a calm, professional end‑to‑day routine. - Brings an appreciation for wine and the confidence to guide guests through pairings that elevate the Spice Trail flavours. - Demonstrates strong bar leadership, ensuring cocktails, beverages, and bar service are delivered with consistency, creativity, and impeccable standards. - Radiates positivity and genuine warmth, helping create the lively, welcoming atmosphere that defines Gilpin Spice. - Upholds our promise of warmth, energy, and exceptional hospitality - ensuring every guest leaves Gilpin Spice feeling delighted, cared for, and eager to return.  ♨️What You Bring - Strong restaurant experience within a high‑end or luxury environment. - A confident, warm, and professional presence. - Excellent communication and teamwork skills. - A passion for guest experience and the theatre of service. - Flexibility to work evenings, weekends, and holidays. - Food hygiene qualification (essential). - Understanding of allergens and food safety standards. - Confidence acting as a First Aid Aider or Fire Warden when required. - A positive attitude, a tidy presentation, and pride in personal standards. 💼 What We Offer: - A stunning work environment within a Michelin Key‑awarded hotel. - A supportive, dynamic team and opportunities for growth within the Gilpin family. - Meals on shift, uniform, and generous gratuities. - A beautiful Lake District setting that inspires every day. - The pride of contributing to a property recognised with 5 AA Red Stars and Two Michelin Keys. - The prestige of working within Relais & Châteaux and Pride of Britain Hotels — becoming part of a global community of exceptional hotels and restaurants united by passion, authenticity, and local tradition. Bring your passion for♨️ service, energy, and leadership to Gilpin Spice - if you’re ready to help shape unforgettable dining experiences, we’d love to hear from you. Salary: £33,000 – £36,000 per year, depending on experience Gratuities: £643 per month (average) Hours: 45 hours per week. - Canteen - Company events - Company pension - Discounted or free food - Employee discount - Free or subsidised travel - Gym membership - On-site parkingRelocation assistance may be available Staff transport provided free between staff houses and hotel