Casual Shift Leader

At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. We are looking for people that are available to work between 3-4 shifts a week, with flexible availability including early morning (6am onwards), late night (4pm onwards) and overnights (10pm onwards). Your role will include: - Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift - Champion a “customer-first” mindset by delivering standout service to both new faces and regular guests - Maintaining high quality food safety, cash handling, cleaning and stock control - Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures - Communicate clearly and confidently with the restaurant team to keep everyone aligned - Be hands-on with managing labour and COGS to help drive a successful, profitable store - Oversee deliveries like a pro, ensuring orders are accurate and match invoicesWe appreciate diverse experience, but specifically, we are looking for candidates who have:  - Leadership or supervisory experience in a fast-paced environment  - A track record of providing outstanding customer service  - Completed or willingness to complete Food Safety Supervisor certificate  - Completed or willingness to undertake Responsible Service of Alcohol course Benefits of working with GYG: So much! Check out some of the benefits below:   - Fair pay in line with the Fast-Food Industry Award - Flexible rosters and employment stability  - Free and comfortable GYG uniforms and exclusive merch  - Discounted GYG meals  - Comprehensive training and support to set you up for success  - Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond - An uncapped referral program! Bring your mates and earn $200 per successful referral  - Team building activities and regular crew competitions  - Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few - We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family  - The chance to join our Hola Central team or become a Franchisee!Click the "I'm Interested" button to express your interest in joining our team!   We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.