Qualified Shift Leaders for New Restaurant Opening | Caboolture North (Big Fish)

We are seeking enthusiastic & experienced Shift Leaders to join our team in Caboolture North (Big Fish) which is set to open January 2027. We are looking for positive, ambitious, like-minded people in Casual and Full Time positions. As a Shift Leader, you will play a crucial role in ensuring smooth daily operations, maintaining high standards of customer service, and leading a team of dedicated staff members. - Oversee and coordinate daily shift operations, ensuring efficient service and high-quality standards - Lead, motivate, and support team members to achieve individual and collective goals - Manage staff schedules and allocate tasks effectively to optimise productivity - Ensure compliance with food safety regulations and company policies - Handle customer inquiries, feedback, and complaints professionally and efficiently - Monitor inventory levels and assist with stock management - Maintain a clean, organised, and safe work environment - Assist in training new team members and providing ongoing coaching to existing staff - Collaborate with management to implement new initiatives and improve operational processes - Prepare and submit accurate shift reports and other relevant documentation - Proven leadership or supervisory experience in a fast-paced environment, preferably in the food service or retail sector - Demonstrated track record of providing outstanding customer service - Food Safety Supervisor certificate (or willingness to obtain) - Responsible Service of Alcohol certification (or willingness to complete the course) - Strong communication and interpersonal skills with the ability to lead and motivate a team - Excellent problem-solving abilities and decision-making skills - Flexibility to work various shifts, including evenings and weekends - Basic computer literacy for managing schedules, reports, and other administrative tasks - Ability to work well under pressure and maintain a positive attitude in a fast-paced environment - Commitment to maintaining high standards of cleanliness and organisation - Applicants must be 18+ to apply for this leadership role - Hiring commencing October for training in the Caboolture restaurant until Caboolture North opens Jan 2027 - Positions available for Casual, Part time and Full Time