Senior Product Manager, SMB Platform

ABOUT THE ROLE Join a fintech product team building a financial platform for small businesses. You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily. WHAT YOU'LL DO - Own the roadmap for customer-facing AI features, applying AI to make financial tasks easier and more intuitive. - Improve the customer journey from signup through activation and ongoing engagement. - Build and enhance tools for invoicing, workflow automation, reminders, reconciliation, and other routine business operations. - Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software. - Explore LLMs, agentic workflows, and automation while balancing customer value, accuracy, privacy, and risk. - Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements. - Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market. WHAT WE'RE LOOKING FOR - Product management experience appropriate for a senior role, with 5 to 15 years of experience indicated for the position. - Experience building customer-facing products using AI, LLMs, or agentic workflows. - Experience building integrations, APIs, or platform products. - Familiarity with modern discovery and awareness channels, including SEO, AI-driven search, organic, affiliate, and content. - A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred. - A stable employment history with limited reliance on short-term contract roles. COMPENSATION & BENEFITS Annual base salary: $160,000 to $200,000. Visa sponsorship is not available. LOCATION Hybrid position in New York City, with 2 to 3 days onsite each week.