Revenue Operations Specialist

ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE ROLE: As our Revenue Operations Specialist, you'll be the go-to person for our GTM teams to support in operational tasks. We're in the middle of a real transformation as we integrate and migrate our tooling into a larger organization, so you'll have a direct hand in shaping how that work gets documented and rolled out. ABOUT THE TEAM: You'll report to our Marketing Operations Manager and join a 5-person RevOps team that keeps Sales, Marketing, Partnerships, and Post Sales running on the same tools and processes. ONCE YOU ARE HERE YOU WILL: - Provide day-to-day operational support and troubleshooting for our global GTM Teams, resolving tool and process issues as they come up - Support GTM Operations with database hygiene and CRM compliance, and help keep our processes clearly documented and understood - Build training materials, then support the trainings so the wider GTM team knows how to use our tools and processes, including onboarding new hires - Own provisioning, deprovisioning, and maintenance of our go-to-market tools, becoming the person the team turns to when questions arise - Spot process gaps, reporting inconsistencies, and CRM compliance risks, and help fix them or flag them to the right person - Maintain the accuracy of our CRM data through regular entry and audits, and build a solid understanding of our marketing funnel and metrics WHAT WE NEED YOU TO BRING TO THE TABLE: - Bring 1 to 2 years of experience in RevOps, Marketing Ops, or Sales Ops - Have hands-on Salesforce experience, including workflows, lifecycle stages, and reporting logic - Understand core B2B SaaS GTM concepts like lead management, sales pipelines, and lifecycle stages - Strong communication skills - Enjoy troubleshooting tools and processes, and want to understand the reasoning behind them, not just the steps - Bring genuine interest in growing from day-to-day operations to spotting problems and proposing solutions WHAT'S IN IT FOR YOU: - €1,000 annual learning budget and free German language courses to boost your skills - 30 days of annual leave, plus extra paid days for your birthday and moving day - Home office setup budget, a monthly home office allowance - Freedom to work from abroad for up to 90 days worldwide! - Mental health support with nilo.health and a discounted Urban Sports Club membership - 20% company subsidy on your pension contributions - Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome - Lease your ideal bike through BusinessBike