Fixed-term contract (Nov-Jan) - Full-Time Addetto/a Alle Vendite / Sales Assistant - Milan Rinascente

AMI sales assistant is the brand's ambassador in-store. He is responsible for customer service in the store while complying with retail process. - Welcoming clients in store in compliance with AMI’s spirit of service - Advises customers, offers looks and additional products to give the client a AMI look. - Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file. - Follow-up on clients, ensure CRM emails are sent after a visit - Monitoring of personal KPI's as well as those of the store - Direct reporting to the store manager and to the assistant store manager - Respects the application of retail processes in the store - Ensures customer service meets AMI in-store service standards to guarantee the best service - Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ... - Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc. - Actively participates in the store's VM implementations and rotations. - Cashing and management of cashier tools