Space Planner Technology Specialist

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 56 public buildings. - Acquiring, selling, and leasing City property. - Purchasing over $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. The Real Estate Services (RES) division of DCAS supports the operations of the government of the City of New York by providing services for the City’s real estate needs. RES is responsible for the space planning and management of 37 million square feet, Citywide acquisitions (lease or purchase), sales and other dispositions of City-owned real estate, architectural design and project management, zoning and land use analyses, disposition of 15,000 City-owned lots, property valuation, and financial analysis of real estate transactions. The Strategic Planning Unit leads efforts to consolidate the citywide real estate portfolio, partnering with other teams in RES, City agencies, and the Office of Management and Budget (OMB) to develop and implement projects that deliver cost savings for the City of New York. The Strategic Planning Unit oversees the entire life cycle of a project to consolidate or relinquish space, including creating the initial concept, developing timelines, design documents and cost estimates, obtaining buy-in from agency partners, and managing implementation. In order to make informed decisions, Strategic Planning also manages both headcount and occupancy data of both leased and City-owned spaces for City Agencies. The Strategic Planning Unit, in coordination with DCAS IT, will be implementing and integrating Eptura Serraview. By implementing Serraview, Agencies and RES will gain real-time visibility into office utilization, improving efficiency, transparency, and decision-making with office spaces. DCAS will gain real time insights into space utilization, while supporting space use initiatives that will generate opportunities for cost savings for the real estate portfolio. We are seeking to hire a RES Space Planner Technology Specialist to assist with the functions of the RES Space Managers and Workplace Strategists. The Space Manager Technology Specialist will implement citywide standards, processes, reporting and integrations with systems, and provide agency support on the Serraview platform. The Space Planner Technology Specialist will support and optimize the management platform, ensuring system reliability, operational continuity, and high client satisfaction. The role blends technical expertise with client engagement and cross-functional collaboration. The selected candidate should be detail-oriented, collaborative, and solutions-focused thinker with strong organizational and analytical skills who is comfortable working in a multi-disciplinary environment. This individual will be required to collaborate with the Workplace Strategists within Strategic Planning as well as, under supervision, engage with client agencies and other internal Real Estate units to understand City Agencies and their occupancy within the portfolio of leased and City-owned properties. Responsibilities include but not limited to: - Responsibility #1: Translate operational workflows into detailed business and functional requirements for the IT System Administrator to ensure the new application meets day-to-day space planning needs. - Responsibility #2: Participate in user acceptance testing (UAT) and system validation, ensuring the software accurately reflects spatial data, agency allocations, and reporting needs before launch. - Responsibility #3: Partner with IT on system training, helping to design and deliver training materials that teach agency users how to navigate the space-tracking platform. - Responsibility #4: Serve as the primary liaison to City Agencies, proactively gathering and documenting their space utilization, headcount allocations and known projections, and operational needs. - Responsibility #5: Conduct routine space audits and site visits to verify that physical layouts align with recorded database records. - Responsibility #6: Facilitate stakeholder meetings to guide agencies through space requests, ensuring compliance with broader citywide real estate strategies. - Responsibility #7: Identify and gather agency floorplan needs as part of the space assessment process, capturing new, updated, or missing layouts required to keep occupancy records complete. - Responsibility #8: Develop and standardize protocols for how space data is requested, tracked, and updated across the portfolio. - Responsibility #9: Draft clear space-use standards (e.g., square footage benchmarks, hybrid work seating ratios) to ensure equitable and efficient space allocation. - Responsibility #11: Analyze space utilization metrics to identify trends, underutilized facilities, and opportunities for consolidation or optimization. - Responsibility #12: Coordinate and maintain floor plans within the space and occupancy systems, ensuring layouts remain accurate, current, and aligned with reported occupancy across the portfolio. - Responsibility #13: Generate regular and ad-hoc reports on occupancy rates, square footage allocations, and vacancy data for leadership and policy decisions. - Responsibility #14: Oversee data integrity within the space management system, coordinating with agencies to ensure their self-reported utilization data is accurate and updated regularly. To Apply: Please go to www.nyc.gov/careers and search for Job ID #. 808867 For current City employees please go to www.nyc.gov/ess and log into Employee Self Service. NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. IT PROJECT SPECIALIST - 06797 1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or, 2. Education and/or experience which is equivalent to "1" above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.