F&B Executive

Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist®. We're looking for an enthusiastic and detail-oriented F&B Executive to join our dynamic team in Gandhinagar, India. In this pivotal role, you will oversee food and beverage operations, ensuring exceptional service delivery and maintaining the highest standards of quality and customer satisfaction. As an F&B Executive, you will work collaboratively with our culinary and service teams to create memorable dining experiences while driving operational excellence and profitability. - Oversee daily F&B outlet operations during peak and off-peak hours, ensuring seamless service delivery and strict adherence to operational standards and company policies - Maintain comprehensive knowledge of all F&B services, menus, outlets, and hotel services to provide informed guidance to staff and guests - Supervise and mentor F&B team members, fostering a collaborative and supportive work environment while promoting professional development, growth, and continuous learning - Implement and monitor quality assurance protocols to ensure consistent service excellence, food safety standards, and compliance with local health regulations across all outlets - Manage inventory, cost control, budgeting, and vendor relationships to optimize profitability while maintaining premium service quality and operational efficiency - Analyze operational metrics, financial data, and guest feedback to identify improvement opportunities and implement data-driven solutions that enhance performance and revenue - Coordinate scheduling and resource planning to ensure adequate staffing during all service periods while maintaining labor cost efficiency - Respond promptly to guest concerns and complaints with empathy and professionalism, resolving issues decisively and transparently to ensure guest satisfaction - Ensure compliance with fire safety, life safety, emergency procedures, and local food safety regulations, maintaining a secure and compliant environment for guests and staff - Collaborate with management to develop and execute innovative F&B programs, promotions, and initiatives that enhance guest experiences and drive business growth - Train and develop staff on service protocols, menu knowledge, customer engagement techniques, and operational procedures to elevate team performance and consistency - Maintain professional presentation and grooming standards while modeling organizational values, behaviors, and commitment to excellence - Build and maintain strong vendor relationships to support operational efficiency, cost management, and quality standards - Drive revenue initiatives and upselling opportunities while maintaining service quality and guest satisfaction - Bachelor's degree in Hotel Management or equivalent Diploma in Hospitality/F&B Management - Minimum 2-3 years of progressive experience in F&B operations, preferably in a hotel or upscale restaurant environment - Strong leadership and supervisory skills with the ability to motivate, develop, and inspire team members - Excellent communication and interpersonal skills with a customer-focused mindset and guest relations management experience - Demonstrated ability to work effectively under pressure and in high-stress situations while maintaining composure and resilience - Proficiency in inventory management, cost control, budget management, and basic financial analysis - Comprehensive knowledge of food safety standards, health regulations, and emergency procedures, including India-specific compliance requirements - Strong organizational and time management skills with meticulous attention to detail - Problem-solving abilities and analytical mindset to drive operational improvements and innovation - Proficiency in F&B management software and point-of-sale (POS) systems - Ability to work flexible hours, including evenings, weekends, and holidays as required by the hospitality industry - Team player with a collaborative approach and willingness to support colleagues across departments - Self-motivated, resilient, and adaptable to changing operational demands and business priorities - Vendor relationship management experience and negotiation skills - Quality assurance implementation and monitoring capabilities - Experience with staff scheduling and resource allocation - Proven ability to handle guest complaints and conflict resolution with empathy and professionalism - Experience in driving revenue initiatives and profitability improvements 3–4 years of experience in F&B Service within a midscale or branded hotel. Diploma or Bachelor's Degree in Hotel Management or an equivalent qualification.