Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge. Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist Number of Positions - 1 Job Location - Glen Allen, VA, 22546 (Remote)   Job Description - The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C. The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition. - Basic understanding of VISA rules/disputes - Excellent communication skills, including writing, editing, proof reading, and speaking - Ability to lead projects independently. - Ability to address audiences of varying sizes internally and externally - Ability to exercise sound business judgment - Working knowledge of generally accepted business practices for internal communications - Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint - Ability to handle multiple tasks with attention to details - Flexible, able to adapt to change and comfortable with ambiguity. - Previous debit card fraud experience/understanding - Previous Reg. E dispute experience. Regards, Praveen Kumar, Sr. Recruiter ZILLION TECHNOLOGIES, INC  Email: praveen(at)zilliontechnologies(dot)com  Direct: 571- 814-3745 Website: www.zilliontechnologies.com  Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.