Veterinary Practice Manager

Practice Manager I East Greenbush, NY I Full-Time I WHO ARE WE LOOKING FOR? East Greenbush Animal Hospital is seeking a full-time Veterinary Practice Manager who can do more than run daily operations. We need someone who will work with hospital leaders to develop and execute a strategic roadmap that includes building the leadership structure, accountability, and systems this practice needs to operate at its full potential. This is a hands-on operator role for someone looking for ownership and an opportunity to build. SKILLS & EXPERIENCE - 5+ years of progressive management experience in a veterinary hospital, animal hospital, or other multi-department healthcare/service setting is required. - Experience managing other managers or department leads is strongly preferred, given this role oversees leadership across hospital, daycare, grooming, and boarding. - A track record of developing and empowering real ownership to develop future leaders. - A track record of building or overhauling operational structure (SOPs, accountability systems, org design) is a strong plus. - Experience reading and interpreting a P&L and operational data to drive decisions. - Proven ability to balance business needs with team well-being, and to work in true partnership with doctor partners and the VPP Home Team. - Proficiency with Microsoft Office, Teams, Slack, and veterinary practice management software (Pulse). SCHEDULE Full-time, salaried position. Typical schedule: Monday through Friday, with occasional after-hours meetings, Saturdays, and community events. Flexibility and discretion in creating your own schedule. PAY $100,000 – $120,000 per year, determined by the candidate's skills, experience, and qualifications. Eligibility for up to 15% performance-based annual bonus, tied to operational and financial results. KEY RESPONSIBILITIES & REQUIREMENTS As Practice Manager, you will be instrumental in driving operational excellence and building strong leadership across all four service lines: veterinary hospital, daycare, grooming, and boarding. You'll work closely with our doctor partners and VPP Home Team to ensure smooth day-to-day operations, capable department leadership, and an exceptional experience for patients, clients, and staff. ABOUT US — EAST GREENBUSH ANIMAL HOSPITAL East Greenbush Animal Hospital is a large, full-service veterinary hospital offering preventative care, orthopedic and soft tissue surgery, dentistry with dental radiography, internal medicine, digital x-ray and ultrasound. The hospital’s top priority is providing compassionate care to its patients, alongside a commitment to client service, team members and the Capital District community it serves. As part of a growing network of veterinary hospitals, this role also offers strong opportunities for professional development and career growth within the broader organization. BENEFITS We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include: - Competitive salary - Medical, dental, vision, and prescription drug benefits for you and eligible dependents - Paid time off for full-time employees - 401(k) plan - Guardian voluntary benefits Ready to build something real? Apply today — we’d love to hear from you. #PRACMNGR