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Bilingual (French) Claims Administrator

Canada · Remote · Full-time · Others

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About the role

FrenchCustomer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual (French) Claims Administrator based in Canada. As a Bilingual Claims Administrator, you will play an important role in delivering reliable, compassionate, and efficient support throughout the insurance claims process. You will manage administrative activities related to death and living benefit claims, serving as a key point of contact for claimants, members, insurance representatives, and external partners. Using your French and English communication skills, you will handle inquiries, initiate claims, coordinate documentation, and ensure accurate information is provided at every stage. You will work closely with claims adjudicators and internal teams to facilitate timely claim processing and minimize delays. This role combines customer service excellence, administrative coordination, and attention to detail in a fast-paced, service-oriented environment. Your contribution will help maintain high-quality service standards while ensuring compliance with privacy, regulatory, and operational requirements.