SWS Students - Administrative Support Assistant

State Work Study Position Summary The City Administrative Support Assistant is open to students with a State Work Study award. This position provides clerical and administrative support to City Hall staff while gaining practical experience in local government. This position assists with administrative projects, records management, customer service, and program support under the supervision of the Finance Director or designated staff. Essential Duties and Responsibilities - Assist with filing, scanning, and organizing city records and documents. - Enter data into city databases and tracking systems. - Prepare correspondence, forms, and informational materials. - Assist with scheduling meetings, appointments, and program activities. - Answer phones and direct inquiries to appropriate city personnel. - Provide customer service assistance to members of the public. - Compile information and prepare reports, spreadsheets, and statistical data. - Maintain electronic and paper filing systems. - Assist with special projects and administrative assignments. - Perform general office duties including copying, scanning, mailing, and document preparation. - Maintain confidentiality of city records and sensitive information. Knowledge, Skills, and Abilities - Strong organizational and time management skills. - Ability to communicate professionally with staff and the public. - Attention to detail and accuracy. - Ability to maintain confidentiality. - Proficiency with Microsoft Word, Excel, Outlook, and other office software. - Ability to work independently and follow instructions. Minimum Qualifications - Currently enrolled in an accredited college, university, or approved work-study program. - Eligible to participate in a federal or institutional work-study program. - High school diploma or equivalent. - Basic computer and office skills. Preferred Qualifications - Coursework in public administration, legal studies, social work, business administration, or a related field. - Interest in local government, public service, or business administration. - Previous office or customer service experience. Working Conditions Work is performed primarily in an office environment. The position requires interaction with city staff, partner agencies, and members of the public. Schedule Flexible part-time schedule based on work-study eligibility, court needs, and student availability, generally 10–15 hours per week. Learning Opportunities This position provides exposure to: - City administration and operations - Local government processes - Records management - Public service and customer relations