Clinical, Medical Support, and Leadership – General Application

Join our award-winning team and be part of an organization recognized as the Boston Business Journal's #3 Best Places to Work in 2026 and the Boston Globe's Top 100 Women-Led Businesses in Massachusetts from 2018-2026! Our mission: saving and healing lives through organ and tissue donation New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With nearly $150M in operating revenues, NEDS employs 410 clinical and non-clinical staff members throughout New England and across the country. Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve. Looking for meaningful work and a place to belong? If so, we want to meet you! Our Mission: Saving and Healing Lives Through Organ and Tissue Donation. Meaningful careers begin with meaningful work. At New England Donor Services (NEDS), every role contributes to a mission that transforms tragedy into hope and creates life-changing opportunities for transplant recipients and donor families. Whether you're actively seeking your next career move or simply interested in exploring future opportunities, we invite you to join our talent community. This General Application allows us to connect with talented professionals whose skills, experience, and passion may align with future openings across our organization.   Who We Are Looking For: NEDS is seeking driven, compassionate, and mission-focused professionals from a variety of backgrounds who are committed to excellence and eager to make a difference. We regularly recruit for opportunities such as: - Donation Coordinators (ICU RN or Respiratory Therapist experience required) Now hiring for Winter 2027 cohorts - Operations Call Center Specialists (Onsite in Waltham, MA) - Tissue and Organ Recovery Specialists - Family Services Coordinators - Clinical, Operational, and Administrative Support RolesWhy Join NEDS? At NEDS, your work has a direct and lasting impact on patients awaiting transplantation, donor families seeking meaning through loss, and the communities we serve throughout New England. When you join our team, you become part of an organization known for clinical excellence, innovation, collaboration, and a shared commitment to saving and healing lives. What You’ll Be a Part Of: You will be part of a team that supports the NEDS mission.   As an NEDS employee, our benefits include: - Generous paid time-off program - Health, Dental, Vision, and Mental Health insurance coverage - 2x Annual Salary Life Insurance - Fertility Benefits - Inclusive Healthcare Programs - Flex Spending Account Options - 403(b) Retirement Plan with Organizational Contributions - Tuition Reimbursement - Employee Assistance Program (EAP) - Pet Insurance - Working Advantage discounts Program. - Personal career and skill development opportunitiesYou can also participate in Corporate sponsored events like the annual Blue & Green Walk, Community Volunteering opportunities, Organization-wide team-building outings, and more! Stay connected with all that is happening at New England Donor Services by following our LinkedIn Page. Successful candidates often demonstrate: - Strong knowledge of medical terminology and the ability to communicate complex clinical information clearly, accurately, and compassionately to healthcare professionals, donor partners, families, and colleagues. - The ability to remain calm, decisive, and effective while navigating emotionally sensitive and high-pressure situations where timely decision-making is critical. - Exceptional communication, interpersonal, and collaboration skills, with the ability to build trust and maintain professionalism across diverse teams and stakeholders. - A proactive, adaptable mindset with the ability to manage competing priorities in a fast-paced, mission-driven environment. - Commitment to providing compassionate service and support during difficult moments while honoring donors and their families. - Ability to work successfully in both remote and onsite settings, maintaining accountability, responsiveness, and strong team collaboration.Annual influenza vaccination is required for employees who work in a clinical or healthcare environment outside of NEDS facilities. New England Donor Services is an equal opportunity employer and welcomes candidates from all backgrounds to apply to meet the needs of the communities we serve. Hear from some of our employees at www.neds.org/careers