JAPANESE LANGUAGE LEADER

About the role Day Translations is a global language services company. We are looking for a Japanese Language Leader to support our Japanese-speaking clients on an as-needed basis. This is not a full-time position and there is no minimum volume of work. We will contact you when a request comes up, and you can accept each task based on your availability. Responsibilities - Act as the point of contact for Japanese-speaking clients when support is needed. - Respond to client questions and requests in clear, professional Japanese. - Communicate with our internal team in English to pass along client needs and updates. - Help clarify client requirements, expectations and deadlines. - Keep communication courteous, accurate and timely, in line with Japanese business etiquette. - Flag issues or misunderstandings to our team as soon as they arise. Requirements - Native or near-native Japanese, written and spoken. - Professional-level English. - Previous experience in customer service, client support or account communication. - Reliable internet connection and your own equipment. - Ability to respond within the timeframe agreed for each task. - Comfortable working independently and invoicing as a freelancer. Nice to have - Experience in translation, localization or language services. - Familiarity with project management or support tools. Compensation Paid per completed task. The rate is agreed individually, based on the candidate’s proposal. [Add the approved range or currency if you have one.