Sales Coordinator (Scotland)

Sales Coordinator (Scotland) Location: Aberdeen or Montrose, Scotland Reports to: Internal Sales Manager Join the Certex UK Team Are you a customer-focused individual with excellent communication skills and a passion for delivering outstanding service? Certex UK is looking for a proactive and organised Sales Coordinator to join our Scotland team. This is an exciting opportunity to play a key role in supporting our sales operation, building strong relationships with customers and suppliers, and contributing to the continued growth of the business. About the Role As a Sales Coordinator, you will be responsible for managing customer enquiries and orders, providing efficient sales support, and ensuring excellent service delivery. You will work closely with customers, suppliers, and internal teams to help drive business success while identifying opportunities to increase sales and strengthen customer relationships. Key Responsibilities Customer Service & Sales Support - Handle customer enquiries via email and telephone in a professional and timely manner. - Prepare accurate quotations and pricing information. - Process customer orders efficiently and ensure smooth execution from enquiry to fulfilment. - Maintain excellent communication with customers throughout the sales process. Procurement & Supplier Management - Source and purchase non-stock items from approved suppliers. - Build and maintain effective working relationships with suppliers. - Liaise with customers and suppliers to resolve queries and ensure orders are delivered successfully. Business Growth & Sales Development - Identify opportunities to upsell products and services. - Support ongoing sales campaigns and customer engagement activities. - Contribute to achieving branch and company sales objectives. What We're Looking For We're seeking someone who is: - Self-motivated and driven to achieve results. - Customer-focused with a commitment to delivering excellent service. - Goal-oriented and proactive in identifying opportunities. - An effective communicator with strong interpersonal skills. - Highly organised and capable of managing multiple priorities. - A collaborative team player who works well with colleagues across the business. - Confident using IT systems and Microsoft Office applications. Skills & Experience - Previous experience in a sales support, customer service, internal sales, or coordination role. - Experience working in a fast-paced commercial environment would be advantageous. - Strong administrative and organisational abilities. - Excellent telephone and email communication skills. - Ability to build positive relationships with both customers and suppliers. Why Join Certex UK? At Certex UK, our people are at the heart of what we do. We are committed to creating a safe, respectful, and inclusive workplace where everyone can thrive. In return for your skills and commitment, we offer: - Competitive salary - 26 days annual leave plus bank holidays - Contributory pension scheme - Free on-site parking - 4x salary life assurance - Private medical insurance after qualifying service - Ongoing training and development opportunities - Career progression within a growing national business We also look for people who share our core values: - Being Far-Sighted - continually looking for smarter and more sustainable ways of working. - Making Things Happen - taking ownership, showing initiative, and delivering on commitments. - Good to Work With - building trust, collaborating effectively, and supporting others. If you're looking for a varied role where you can make an impact, develop your career, and be part of a supportive team, we'd love to hear from you. Apply today and become part of the Certex UK team.