Product Designer

Remote (EU or US time zones) | Full-time | Reports to the CEO   ABOUT WHIPPY Whippy is the AI native platform for business communication: AI Voice Agents, AI Recruiting, messaging, VoIP, deep integrations, and our own workflow engine in one system. Our customers do not buy software that helps their employees do the work. They buy AI that does the work.   Our deepest market is staffing and HR, where we are the category leader, and new verticals are already opening behind it. We are bootstrapped and profitable, with named, public case studies showing customers saving $1M+ per year.   THE ROLE We are growing the design team and hiring a Product Designer to own end-to-end product design across Whippy's web dashboard and our React Native mobile app.   You will design the workflows customers use every day: inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing. You will also extend and maintain the Whippy design system in Figma, keep it in sync with code and Storybook, and work daily with about 15 frontend and full-stack engineers and the PM.   This is a high-ownership role. You will join customer calls, work with customer success to validate designs for SMB and mid-market teams, and plan large redesigns as staged, testable rollouts.   WHAT YOU'LL DO - Own end-to-end product design across the web dashboard and the React Native mobile app, from discovery through polished, shippable specs - Design complex communication workflows across inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing - Extend and maintain the Whippy design system in Figma, including tokens, light and dark mode, and a library of around 60 components - Keep the design system in sync with code and Storybook - Write clear Linear tickets with Figma specs, and review UI PRs with engineering - Work daily with about 15 frontend and full-stack engineers and the PM, in a remote and mostly asynchronous workflow across EU and US time zones - Join customer calls and partner with customer success to validate designs for SMB and mid-market teams - Plan large redesigns as staged, testable rollouts   WHAT WE'RE LOOKING FOR - 4+ years of B2B SaaS product design, with a strong portfolio of complex workflow or communications products - Expert Figma skills, including design systems and variables - Comfortable working remotely and asynchronously across EU and US time zones - Clear, structured communicator who can turn ambiguous product problems into shippable designs - Ownership mindset and comfort working closely with engineering   NICE TO HAVE - Experience shipping React, Tailwind, or Storybook work, including coded prototypes or design-system PRs - Experience with telephony, SMS, CRM, or AI agent products - Mobile design experience, especially React Native - Familiarity with AI coding tools such as Cursor as part of the design and prototyping workflow   WHAT SUCCESS LOOKS LIKE Within 90 days, you will: - Be a trusted design partner to engineering and product on a core area of the dashboard or mobile app - Contribute meaningfully to the Whippy design system and help keep it in sync with code - Ship at least one feature or improvement from discovery through engineering handoff, informed by customer or customer-success feedback - Leave behind clear Figma specs and Linear tickets that engineers can implement without guesswork